Knowledge Base — Flyability

Warranty

Written by Gregory Spirlet | Apr 5, 2019 10:02:37 AM

ELIOS 1

Every Elios 1 comes with a 12-month warranty which is the expression of our commitment to quality. The warranty covers all the malfunctions that could occur during the life of the product, arising from software or equipment included in the Elios UAV & Pack. With the following exceptions:

  No warranty 6 months 12 months
Propellers x    
Camera Servo   x  
Propulsion System1     x
Battery²   x  
Battery charger   x  
Cage’s Carbon-Fiber Pentagons x    
Decoupling Mechanism (Ring and Beam)     x
Range extender     x
Camera Operator GCS     x
  1. One year and no more than 50 flight hours
  2. Six months and no more that 40 charge/discharge cycles

Any damage due to improper usage or lack of basic maintenance, cleaning will not be covered by warranty.

In case of malfunction during the warranty period, Flyability commits, to its option, to repair the defective product/part or to deliver to its customer an equivalent product/part to replace the defective item.

The warranty is active starting from the day the pilot has passed the Basic theory exam and as long as the Elios has not been modified. Please refer to our GTCs for all the conditions and limitations related to the warranty.

 

ELIOS 2

Elios 2 comes with either a 12-month warranty or a 24-month warranty (Professional Package). The warranty covers all the malfunctions that could occur during the life of the product, arising from software or equipment included in the package. With the following conditions:

  • Propellers are changed every 10 flight hours, or whenever they are slightly damaged.
  • Motors are changed every 25 flight hours.
  • Any damage on the Camera lens due to improper cleaning of the lens is not covered by the warranty

Different warranty periods apply to the following components:

  No warranty 6 months 12 months
Propellers x    
Camera Servo   x  
Propulsion System1     x
Battery²   x  
Battery charger   x  
Cage’s Carbon-Fiber Pentagons x    
Carbon Innerframe     x
Range extender and camera operator GCS     x
  1. One year and no more than 25 flight hours
  2. Six months and no more that 40 charge/discharge cycles

Any damage due to improper usage or lack of basic maintenance, cleaning will not be covered by warranty.

In case of malfunction during the warranty period, Flyability commits, to its option, to repair the defective product/part or to deliver to its customer an equivalent product/part to replace the defective item.

The warranty is active starting from the day the pilot has passed the Elios 2 Introductory Course and
as long as the drone has not been modified. Please refer to our GTCs and Product Offering for all the conditions and
limitations related to the warranty.

 
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