Upon the delivery of each Elios, a dedicated support account is created for you in our support platform
Help when you need it.
Properly planning and executing your first or most challenging missions may come with multiple hurdles and uncertainties that you wish to master right from the start. It may take the additional help from someone who has already gotten through the exercise.
To that extent, we offer on-site mission support which consists of the expert consultancy of a professional pilot with an extensive mission track record and in-depth knowledge of Elios’ deployment best practices. You can purchase on-site mission support at any time before a mission. In general, a minimum period of 4 weeks is necessary to plan a mission properly and the availability of this preparation period is essential to provide you with the highest quality of service.