FLYABILITY OPERATES IN A RELATIVELY NEW INDUSTRY, MEANING THAT TO DEVELOP TOOLS AND SOLUTIONS TO INDUSTRY CHALLENGES, COOPERATION IS ESSENTIAL.
WE PRIDE OURSELVES ON DELIVERING THE BEST POSSIBLE SUPPORT SERVICES AND USER EXPERIENCE.
FLYABILITY’S CUSTOMER SUPPORT PLATFORM PROVIDES CLIENTS WITH THE NECESSARY TOOLS FOR OPERATION.
Existing customers can access MyFlyability through the “Login” option in the top menu or directly going to my.flyability.com. On this platform, clients are able to download the latest firmware upgrade, manuals, and get valuable tips & tricks. Through a ticketing system, Elios owners can directly contact our support team to have a rapid response to any request they may have. They can also easily order additional or replacement parts.
IDENTIFY, REPAIR & DEBUG
For Flyability to comprehensively address our clients issue, we extrapolate the data collected during the mission. The data is processed by our support team to recreate and understand the mission’s condition and the issue the customer may have experienced.
The gathered data is not only used to identify and resolve issues, we use it to continuously increase our users experience to match their needs at the best.
The data is shared according to the sole discretion of the drone owner.